Terms and Conditions

These Terms and Conditions serve as a contract between Prim Lyfe and you, the customer. Prim Lyfe will make information and services available to you, the customers, and we expect that you, the customers, will follow these rules carefully:

Withdraw or cancel services at least 24-hours prior to expected start time, or pay a non-refundable $25 same-day cancelation fee
Please call/text/DM/email as soon as possible when running late, with a new expected time of arrival
Consent for any private or commercial documentation will always be obtained in either verbal or written agreement by all parties involved in content creation
You agree to leave any valuables, including jewelry, smart devices, cash, prized belongings, etc. at home and not hold Prim Lyfe responsible for lost goods
Monthly subscribers agree to prebook in advanced
Utilize proper draping, as provided by Prim Lyfe

Return and Refund Policy

Absolutely no refunds. Exchanges are accepted within 30 days of purchase.

Acceptable exchanges may include, but are not limited to:

Opened products that caused allergic reaction or irritation
Unopened products that have not been tampered with and were purchased within 30 days
Products received that were damaged in transit, within 30 days of purchase

How to exchange:

Immediately text photos of product or skin reaction to (310) 757-0184
Wait for instructions to exchange product or schedule emergency visit
We will respond within 2 hours of contact, thank you for your patience